Frequently Asked Questions (FAQ)

Because every parent deserves clarity — and calm.

🌙 Shipping Information

What are the shipping options and delivery times?

We know how exciting it is to receive your Calm & Nap order — especially when it’s something to help your little one sleep better. 💕

Orders are processed within 24 hours, and shipping typically takes 4–8 business days, depending on your location.

You’ll receive a tracking number once your package has been shipped so you can follow it every step of the way.

💛 Buyer Protection

What if there’s an issue with my order?

Your peace of mind matters to us.

If your product arrives damaged, defective, or doesn’t meet expectations, please contact us at calmandnap@gmail.com — we’ll make it right with a replacement or refund as soon as possible.

💳 Payment Options

Which payment methods do you accept?

We accept all major payment methods, including credit cards, PayPal, and other secure options displayed at checkout.

All transactions are encrypted for your safety and convenience.

🔁 Return & Refund Policy

How do I return or get a refund?

If you’re not completely satisfied, don’t worry — we’ve got you covered.

Just follow the steps in our Return & Refund Policy page, and we’ll process your refund as soon as your return is received and reviewed.

We want every mom to feel confident and cared for when shopping with us. 💕

🏡 Address Correction

I entered the wrong shipping address — what should I do?

It happens! If you realize your address is incorrect, please email calmandnap@gmail.com right away.

If your order hasn’t shipped yet, we’ll correct it for you.

If it’s already on its way, we’ll help you arrange a return and resend once the parcel is back with us.

💕 Is Calm & Nap Legitimate?

Absolutely. We understand how important it is to trust who you’re buying from — especially when it’s for your little one.

Here’s why moms trust us:

✅ Mission with Heart: Calm & Nap was created by moms, for moms — born from real bedtime struggles and the desire for gentle, natural solutions.

✅ Verified Business: We’re a registered, legitimate company, transparent about who we are and what we stand for.

✅ Safe Payments: Every transaction is protected with secure encryption and trusted gateways like PayPal and major cards.

✅ Happy Moms, Rested Babies: Our growing community of parents shares amazing stories and feedback — real results, real rest.

✅ Easy Communication: We’re always here for you. Just email us anytime — we respond within 24 hours.

📬 Contact Us

💌 Email: calmandnap@gmail.com

We respond within 24 hours — because no mom should ever be left waiting for answers. 💛